|September 3||Shipment has arrived in port and is undergoing customs examination.|
|September 16||Customs exams ongoing.|
First and foremost, thanks for your continued patience.
We're excited to share that the INOKIM Shipment (with your scooter) has successfully arrived at the Port of Vancouver. It will now undergo customs examination and clearance because of the lithium-ion batteries. We estimate this taking 7-10 business days, but we've also experienced earlier release dates.
As soon as it gets released to our warehouse, we will proceed to inspect and test all scooters before shipping out to you. This is an important process for us in order to ensure your scooter is in optimal shape when you receive it.