Service Support

Schedule a servicing appointment with us and let us know how we can help you. We maintain and service the INOKIM, EVOLV, VSETT, OneMile and I-MAX line of foldable electric vehicles and electric scooters. We only service the electric scooters sold by Urban Machina.

You may submit a servicing ticket for any inquiries about parts, trouble-shooting, and other escooter questions. Please include your escooter order number for our records. Calendar appointments are not necessary for inquiries. 

For servicing packages and pricing, view here.

1. Please submit a servicing ticket (above) before scheduling your servicing drop off appointment. Your appointment will automatically be cancelled if no servicing ticket is submitted.

2. This calendar is for scheduling a servicing drop-off only. Unfortunately, we are not able to do same day turnarounds.

3. Servicing turnaround may take 1 to 3 business days, depending on the issue and parts availability.

4. Kindly reschedule if you've missed your appointment. To help us maintain a high level of service, please show up on time or notify us if you will be late.